More Accounts = More CSMs?Break The Cycle.

Every customer contact—user, executive, and financial decision‑maker—receives a dedicated AI CSM. AI CSMs generate personalized presentations across all accounts and segments.

Thousands of these AI CSMs, acting on your behalf, present live—engaging and influencing each contact one‑on‑one throughout the customer journey and answering questions in immersive, voice‑enabled visual experiences.

Cast.app connects to and learns from every system in your stack and your products, then automatically cleans, transforms, and enriches that data in real time. Using hyper‑personalized variables, code snippets, and AI‑generated prompts, it instantly produces and presents tailored websites, slide decks, forms, emails, SMS, and in‑app content at unlimited scale.

‍Watch a presentation: How Cast works?
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Cast.app is built for the most security‑conscious enterprises—no LLM leaks, replication-free full data protection, and strict compliance. With SOC 2 Type II, SOC 3, GDPR, and WCAG 2.2 AA certifications, Cast not only meets but exceeds industry standards for privacy, accessibility, and continuous auditing.

Read security article: LLM Masking Does Not Work.

AI CSMs significantly lower the cost of renewals, adoption, expansion, churn mitigation, onboarding, CX, & referrals. Up and running in less than 1/10th of the time of a CS Platform implementation.

Cast.app isn’t a CRM or a CS platform—it integrates seamlessly with every CRM, 1st‑ and 2nd‑gen CS tool, data warehouse, and custom API.
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Unlike AI copilots that boost CSM productivity by ~17–30% (Copilot AI for CSM teams are table stakes), Cast.app is true Autopilot AI—dedicated AI CSMs that operate independently and scale themselves for 17×–40× ROI.
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Trained by 1.67 million minutes of real customer‑CSM conversations (640 Gong & Chorus recordings)  , our models predict and preempt churn quarters in advance and surface expansion opportunities via built‑in benchmarking and rolling‑ROI insights.
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AI CSMs employ several proven psychological techniques—social proof, loss aversion, goal framing—to engage every persona, driving adoption, retention, expansion, and advocacy with zero added headcount.
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