Automate your Customer Success.
Drive onboarding, usage, & adoption.
Minimize account & revenue churn.
Influence renewals & revenue expansion.
Stream referrals from promoters.
Scale without scaling teams.
Self-service revolutionized support. Now customer-facing
AI agents bring that same discipline to customer success.
AI-Presented Business Reviews
Created and Presented at scale. For your customers, partners, and leadership.
Ask AI-Presenter Anything
Grounded answers. Beyond KBs — across CRM, CS, support, and product.
Lifecycle AI agents
Onboarding, adoption, retention, expansion, feedback. Orchestrated. On autopilot.
See AI agents in Action
Scaling post-sales revenue for
Digital CS ✔️ AI CoPilots ✔️
And Still: More Accounts = More CSMs?
Hours saved per CSM. Account coverage — still flat. Revenue needle didn't move.
Why Digital CS and AI CoPilots Still Leave Customer Success Revenue Tied to CSM Headcount
More Accounts = More CSMs? Break That Cycle.
Copilots stand behind your CSM. Cast stands in front of your customer — every user, every decision-maker, every account you can't staff.
Cast AI Agents Break the Accounts-to-CSM Ratio for Customer Success, Partner, and Leadership Audiences
Day-1 Ready. AI Grounded in All Your Data.
Day-1 ready — informed by a deep analysis of 2.2M minutes of anonymized customer-success conversations shared by enterprise partners. Real customer intelligence lives beyond KBs and FAQs — in every product you use and every product you sell. Cast grounds every answer per contact, per account, and injects relevant context and content at runtime — minimizing traditional RAG latency. Your data is never used to train our models.
Cast AI Customer Success Platform Grounded in 60 Native Connectors Across CRM, CS, ITSM, and Data Warehouses
Multiple Experiences. ZERO Additional Effort.
Embed presentations directly in your web app, mobile app, portal, or dashboard with just two lines of code.
3 Channels. ZERO Additional Effort.
Inbox
Inbox
In-app
In-app
Chat
Chat
17 Spoken Languages. ZERO Additional Effort.
US English
UK English
Australian
Français (French)
Português (Portuguese)
Español (Spanish)
Italiano (Italian)
Deutsch (German)
Nederlands (Dutch)
Dansk (Danish)
日本語 (Japanese)
हिंदी (Hindi)
中文 (Chinese)
中文 (Traditional Chinese)
Türkçe (Turkish)
한국어 (Korean)
Bahasa Indonesia (Indonesian)

More Expansion. More Renewals. More Influence — With Cast AI Agents.


Customer Testimonials

Laura McCarthy
VP Global Customer Services & Success
PureStorage
Percy Rose
Head of Digital Customer Success
GreenLake Business Unit
HP Enterprise
Matt Harmon
Matt Harmon, Director of CX Services Operations, Automation, Enablement, & Strategy (COE)
Aruba Networks
With 'Ask Me Anything' HPE's customers get both the pulse of their account and immediate, account-specific answers — accelerating value and revenue.
Carlos Quezada
Previously Vice President, Customer Experience Strategy, Automation, & Enablement
Hewlett Packard Enterprise

Tech-Stack Agnostic AI—Endless Possibilities for customer-facing teams.

Scale across customer and partners. Reach active users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM bottlenecks by executing playbooks on autopilot.
Scale by getting past lagging customer health and engagement indicators.