How Digital CSMs Grow NRR.
Generate Data-driven personalized presentations & Digital hubs.
● Combine Data from Salesforce, Gainsight, HubSpot, Snowflake, and 60 additional cloud data sources and any platform with a restful API.
● Transform and clean data automatically.
● Generate actionable presentations and web pages personalized for every customer persona.
Reach Active users in your app.
Deliver over email and text.
Reach active users in-app in your web or mobile app and inactive users and executives via email and text.
Presented & Explained
by an Automated Digital CSM.
● A Digital CSM meticulously reaches, presents, explains, engages, and influences all personas.
● Makes conversations relevant and personal, e.g., Shares value and ROI with executives, offer training resources to new users, and actionable insights to power users.
● Watch the Demos
Drive Use Cases across
the Customer Journey
● Connect personalized customer insights to individualized actionable recommendations and practical advice.
● Drive onboarding, usage, education, adoption, and retention.
● Influence growth via renewals, revenue expansion, and referrals from promoters and educate the community.
● See Use Cases.
Connect Users to Self-Serve Resources & Humans on Demand.
● Humans: Connect customers to Experts, Account Managers, and Human CSMs as needed via Calendly, ChiliPiper, GoodTime Meet, and HubSpot.
● Forms: Collect Data using integrated TypeForm, Google Forms, WuFo Forms, and Survey Monkey.
● Resources: Connect customers to curated online resources, self-service training, documentation, webinar recordings, videos, and self-service up-sell and cross-sell pages.
Scale CS Not CS Teams.
Grow NRR on Autopilot.
Raise the Bar on Personalization — Solve for Relevancy and Effectiveness.
Personalization is tablestakes.
Personalization has become essential for businesses looking to stand out in today's competitive environment. Personalize content, insights, and recommendations for each persona to solve for effectiveness and to get a competitive edge using state-of-the-art cast.app personalization.
Engage and influence every persona at every customer across segments. Empower the community and build a network of promoters around your product.
Personalization helps you solve for relevancy and effectiveness. Personalize by the criteria that you already use to run your business.
is Cast.app for you?