Grow Net Revenue Retention on Autopilot.

Grow Efficiently, Save Costs, and Accelerate Time-to-value with Automated Digital Customer Success Managers.

Automate your Customer Success.
Drive onboarding, usage, & adoption.
Minimize account & revenue churn.
Influence renewals & revenue expansion.
Stream referrals from promoters.
Scale without scaling teams.
Trusted by customers:

How Customer-first Approach and automated Digital CSMs drive NRR.

ASSIST CSMs by taking over 75% of mundane and tedious tasks.
DRIVE onboarding, usage, education, adoption, and retention.
ENGAGE customers with digital self-service resources and forms.
ELEVATE Customer Success Managers to relationship builders, consultants, or advisors.
INFLUENCE renewals, revenue expansion, and referrals from promoters and the community.
CONNECT customers to Subject Matter Experts, Account Managers, and CSMs as and when needed.

How Works

Automated Digital CSMs combine data from all your data sourcesincluding CRM, CS platforms, cloud databases, data warehouses, spreadsheets, or any resource with an API — to generate personal presentations and interactive digital hubs for every persona at every customer, consistently & continuously.

On your behalf, Digital CSMs also present and explain customer insights tying them to actionable recommendations that drive onboarding, adoption, retention, revenue, and referrals. Learn More >

View Digital CSMs Present, engage, and Influence users.

View full screen:
About Cast & Demo
Short Demo
Digital Hub

We ♥︎ our customers too.

"In the first year, Pure Storage saved 17,268 hours with".

Announced by Rigo at the Gainsight Pulse conference.
Rigo Rodriguez
Senior Global Director, Customer Success
‍PureStorage helped double the adoption rates of the latest product, in just six weeks.
Yair Bortinger
Head of CS Operations
ControlUp allows our Customer Success team to quickly share meaningful insights to our customers, helping them understand the impact of our product through a highly engaging, customized, and seamless interface.
Jasper Sone
Chief Product Officer enables us to automatically deliver customer insights to key stakeholders with relevant recommendations based on how their data is trending. It is the most powerful tool for helping our customers be successful at scale.
Andrew Glendon
Sr. Manager, Customer Success
With, we build and deliver engaging, valuable, personalized, repeatable, and actionable customer communications.
Teresa Chu
Manager, Customer Marketing
Aruba automates sharing personalized customer insights to execs and uses benchmarking to drive product adoption and revenue expansion. We are expanding to several use cases.
Warlito Talagtag
Sr Manager CS Automation & Analytics

One automation tool.
Endless Efficiencies for customer-facing teams.

Scale across all customer segments, maturity levels, and personas. Reach active users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM bottlenecks by executing playbooks directly.
Scale by getting past lagging customer health and engagement indicators.

Articles for Customer-facing teams

See all Articles

ready to automate your success too?